About Us

Our Story

At Yellowberry Pet, we appreciate the little things that make everyday life more enjoyable—from spending time with pets to finding a thoughtful gift or a practical addition to your home.

Our store brings together pet essentials, home accessories, gifts, and everyday products, with a focus on useful features and thoughtful details.

Yellowberry Pet is operated by DUMBRAVA A LIMITED, located at 38 Salix Road, Grays, England, RM17 6UH.

Our Approach

We select products with everyday needs in mind, including comfort, convenience, play, and gifting.

Whether you are browsing for your pet, your home, or someone special, we aim to provide clear product information so you can make an informed choice.

Please review each product’s description, dimensions, materials, intended use, age recommendations, and any safety instructions before purchasing. If you have a question, our customer support team is here to help.

Our Commitment

We aim to make shopping with Yellowberry Pet straightforward through:

• Clear Product Information: Descriptions and specifications to help you understand what you are ordering.
• Transparent Charges: Product prices, shipping charges, and taxes collected by us displayed before payment.
• Tracked Shipping: Tracking information provided after your order is dispatched.
• Customer Support: Assistance with product questions, order updates, and after-sales concerns.

30-Day After-Sales Support

We offer 30-day after-sales support from the date of delivery.

If you are dissatisfied with your purchase or experience a problem, contact our customer support team within this period. We will review your concerns and work with you to find an appropriate solution.

Depending on the circumstances, solutions may include product guidance, replacement parts, a replacement product, an agreed return, or a partial or full refund.

Any proposed return conditions, shipping costs, and refund amount will be explained before you agree to a solution. Your applicable statutory consumer rights remain unaffected.

For full details, please review our Return & Refund Policy.

Contact & Company Information

Brand Name: Yellowberry Pet
Operated by: DUMBRAVA A LIMITED
Business Address: 38 Salix Road, Grays, England, RM17 6UH
Email: support@yellowberrypet.com
Call/Text: +1 (934) 345-2899

For questions about an existing order, please include your order number and the email address used for your purchase.

Returns: Please contact us before sending an item back. The designated return address may differ from our business address.

Thank you for choosing Yellowberry Pet. We look forward to helping you find something useful, thoughtful, or enjoyable for everyday life.