Terms of Purchase

Last Updated: July 2018

Welcome to yellowberrypet.com. These Terms of Purchase (“Terms”) regulate all purchases of products and services through https://yellowberrypet.com (the “Site”), which is operated by Yellowberry Pet Ltd. (the “Company”). By purchasing or using products or services on our Site, you agree to these Terms, as well as our Terms of Use and Privacy Policy, which are incorporated here by reference.

Please review these Terms carefully before placing an order. By completing a purchase, you accept all provisions herein, including the arbitration clause and class action waiver detailed in the Dispute Resolution section.

1. General

These Terms constitute a binding agreement between you and the Company. By using the Site and making purchases, you confirm that:

  1. You are at least 18 years old;
  2. You have the legal capacity to enter into a binding contract; and
  3. You are not prohibited by law from receiving our products or services.

You agree to purchase and use our products strictly in accordance with these Terms and all applicable laws, including those of the jurisdiction where the products are delivered. All communications, including calls, texts, or emails with the Company, may be recorded for quality and compliance purposes.

2. Privacy

Our Privacy Policy explains how we collect, store, and process your personal information. By placing an order, you consent to the collection and use of your personal data as described in our Privacy Policy at https://yellowberrypet.com. The Company may update the Privacy Policy periodically; continued use of the Site after updates constitutes acceptance of the changes.

3. Orders and Processing

The Company reserves the right, at its sole discretion, to decline or cancel any order. Reasons may include:

  • Product or service being out of stock;
  • Pricing errors;
  • Suspected fraudulent activity; or
  • Any other circumstance deemed appropriate by the Company.

The Company may also verify your identity before fulfilling an order. Orders that are not processed or are canceled will not be charged, or full refunds will be issued. The Company may correct errors, adjust pricing, modify promotions, or update product information without prior notice, except where prohibited by law.

4. Product and Service Descriptions

We aim to provide accurate descriptions of all products and services on the Site. However, the Company does not guarantee that these descriptions are complete, current, error-free, or reliable. If a product does not match its description, your sole remedy is to return the item in accordance with our return policy.

Our “Quick View” and “Add to Cart” features are provided for convenience. The full product page contains complete details, including specifications, origin, and pricing.

5. Pricing

While we strive for accuracy, pricing errors may occur. The Company reserves the right to refuse or cancel orders placed at an incorrect price. Customers will be notified via email if a pricing correction occurs.

6. Product Availability

Product availability information is for guidance only. Estimated delivery is generally within 30 days of payment but may vary due to stock levels, weather, shipping carriers, and destination addresses. “In stock” items may sell out before an order is processed. Out-of-stock products will be canceled and removed from the Site, and affected customers will be notified by email.

7. Additional Disclaimers and Responsibilities

Products purchased through the Site may:

  • Not include manufacturer warranties;
  • Lack service or support options;
  • Be missing instructions, manuals, or safety warnings in your language;
  • Not comply with your country’s specifications, labeling, or electrical standards.

It is your responsibility to ensure the product is suitable for your needs and can be legally imported to your jurisdiction.

8. Taxes, Duties, and Fees

You are responsible for all applicable taxes, customs duties, and other fees imposed by your country on purchased products, including VAT, sales taxes, or tariffs.

9. Contact Information

For questions or assistance, reach out to us: